Customer satisfaction is important to us.
- Return Eligibility Return or exchange requests are accepted within 7 days after parcel delivery.
Accepted reasons: • Wrong item received
• Manufacturing fault
• Transit damage
Not accepted: • Change of mind
• Usage dissatisfaction
• Customer misuse
• Physical damage after delivery
• Custom-made flash stamps
- Claim Process For damaged or missing item claims:
Customer must: • Record complete unboxing video from sealed parcel opening
• Report issue within 7 days
Claims without proper evidence may not be approved.
- Return Shipping Approved return shipping charges are covered by Flash Stamp Pakistan.
Minor adjustments or replacement solutions may be offered before complete replacement.
